366bd Privacy Policy

1. Introduction and Scope

366bd operates a trusted online betting and casino platform for players in Bangladesh. The rules set out in this Privacy Policy apply to our website, mobile application, and any other authorized digital channels. Whenever you use our platform, register, or contact us, the terms of this Policy take effect.

Our platform is strictly for users aged 21 and above. We do not knowingly collect personal information from minors. If we have reason to suspect otherwise, any such account may be suspended pending verification.

2. What Information We Collect

When opening an account at 366bd and using our services, we may collect the types of information listed below.

2.1 Personal Identification Information

• Full name and date of birth
• Email address
• National ID card or passport number (for age and identity verification)
• Current address
• bKash, Nagad, or Rocket account number (for transaction processing)
• Bank account details (for bank transfers)

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type and operating system information
• Activity logs on our platform — login times, betting history, transaction records
• Information obtained from cookies and similar tracking technologies
• Device geographic location (approximate location based on IP address)

2.3 Information from Communications

When you contact us via live chat or email, we retain the content of that conversation, the time, and related details. This helps us improve service quality and assist with dispute resolution.

3. Purpose and Use of Information Collection

366bd uses your information only for specific and legitimate purposes. We never sell your information to third parties.

3.1 Account Management and Identity Verification

Information collected during registration is used to confirm your identity, create your account, and verify your age (21+). This is part of our KYC (Know Your Customer) obligations.

3.2 Financial Transaction Processing

Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. Collected information is processed to ensure the minimum deposit amount of ৳100 and the minimum withdrawal amount of ৳800.

3.3 Platform Security and Fraud Prevention

We use automated systems to detect suspicious activity, prevent the creation of multiple accounts, and comply with anti-money laundering (AML) regulations.

3.4 Customer Service and Support

Our 24/7 Bengali live chat support team uses collected information to resolve your issues effectively.

3.5 Responsible Gambling Program

Monitoring your playing habits to identify signs of excessive gambling and arranging support where needed is part of our ethical responsibility.

3.6 Service Improvement and Analysis

Anonymous and aggregated data is analyzed to test the performance of our platform, resolve technical issues, and improve user experience.

4. Data Storage and Security Measures

366bd has adopted industry-standard technical and administrative measures to ensure the security of your personal information.

4.1 Encryption and Data Protection

• All communication between your browser and our servers is secured by SSL (Secure Socket Layer) encryption.
• Stored financial information is protected using industry-standard AES-256 encryption.
• Passwords and sensitive information are stored in hashed form.

4.2 Access Control

Among our staff, only those who need it for their work are granted limited access to your personal information. Every access is logged and monitored.

4.3 Data Retention Period

Information is retained for as long as your account is active and, after closure, for as long as required to meet legal obligations. Financial transaction records are kept for the period specified under applicable regulations.

5. Sharing Information with Third Parties

366bd does not sell your personal information. However, information may be shared with specific third parties in the following limited circumstances:

5.1 Payment Processors

The financial information needed to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers. All such partners are required to comply with their own privacy and security policies.

5.2 Identity Verification Services

As part of the KYC process, relevant documents may be shared with authorized identity verification services.

5.3 Legal Obligations

Information required as part of a court order, regulatory body request, or legal process may be provided to the relevant authorities.

5.4 Technology Service Providers

We work with trusted technology partners for server hosting, data analysis, and management of technical infrastructure. These partners process information only in accordance with our instructions and under strict confidentiality agreements.

6. Cookies and Similar Technologies

Our platform uses cookies and similar tracking technologies to improve your experience.

6.1 Essential Cookies

These cookies are necessary for our website to function properly. They are used to maintain login status, handle security tokens, and manage sessions. Disabling these cookies will make it impossible to use the platform.

6.2 Analytics Cookies

Analytics cookies are used to understand which pages are visited most often, how users navigate our site, and where technical issues may occur. This information is collected anonymously.

6.3 Preference Cookies

These cookies are used to remember your language preference, display settings, and other personalized preferences.

6.4 Cookie Controls

You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some important features of our platform from working.

7. Your Rights

As a 366bd user, you have the following rights regarding your personal information:

7.1 Right of Access

You have the right to know what information we hold about you. Upon request by email, we will provide you with a copy within a reasonable time.

7.2 Right to Rectification

If your information contains any errors or is incomplete, you may request a correction. This can be done through the account settings page or via customer support.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, we may be required to retain some information due to legal obligations or legitimate business needs.

7.4 Right to Object and Restrict Processing

In certain circumstances you may object to, or request the restriction of, the processing of your information.

8. International Data Transfers

Our servers and partner services may be located in various countries. This means your information may be transferred to and processed outside Bangladesh. Wherever your information is processed, we ensure that the protection standards described in this Privacy Policy are maintained.

For international transfers, we put in place appropriate contractual arrangements to ensure adequate protection of your information.

9. Responsible Gambling and Data Protection

366bd is committed to responsible gambling. In connection with this Privacy Policy, we may use information about your playing patterns if it appears that you may need support.

If you feel that gambling is having a negative impact on your life, please visit our Responsible Gaming page or contact us via live chat. We are always ready to help you.

10. Changes to the Policy

366bd reserves the right to update this Privacy Policy at any time. For significant changes, we will:

• Post a clear notice on the website.
• Send a notification to your registered email address.
• Clearly state the effective date of the updated policy.

If you continue to use our platform after changes have been made, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.

11. Protection of Children and Minors

Our services are strictly for users aged 21 and above. We do not knowingly collect any personal information from minors. If we are informed or identify that a minor has created an account, that account will be closed immediately and all collected information will be deleted.

If a parent or legal guardian becomes aware that their child has registered on our platform, please contact us immediately.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the following:

If you would like to read more of our legal documents, please see the Terms and Conditions and Responsible Gaming pages.